Veterinary Client Satisfaction Survey - 2013


Tell us what you think! At Abbott Valley Veterinary Center, we care about pets and their people. Our goal is to provide you with excellent veterinary service in a modern, clean and caring environment. You can help us reach and maintain this level of service by sharing your needs and expectations.

By completing this brief questionnaire you can help us discover topics that concerned you during your visit. This in turn will help us make improvements so that we can be the best we can be. Thank you for taking the time to complete this form.

The Veterinary Clinics Parking Lot/grounds Are:

Clean Don’t Agree Agree
Spacious Neutral Agree

The reception/waiting area is:

Comfortable Neutral Agree
Neat and Clean Neutral Agree
Child-Friendly Neutral Agree

The Veterinary Clinics Office Hours Are Convenient:

If you disagree, please specify times that would be more convenient for you:

The Receptionist(s):

Greeted us upon arrival Neutral Agree
Was cheerful and pleasant Neutral Agree
Gave us undivided attention Neutral Agree
Answered all of my questions Neutral Agree

When I Telephoned:

My call was answered promptly Neutral Agree
Making an appointment was easy Neutral Agree

The Veteranarian:

Answered all of my questions Neutral Agree
Explained my pet’s condition clearly Neutral Agree
Offered different treatment options Neutral Agree
Was kind and gentle with my pet Neutral Agree

Please share any additional comments about our practice or services:
    


Abbott Valley
Veterinary Center


Convenient Hours of Operation


ASPCA Poison Control Hotline:
          (888) 426-4435



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