Clients are greeted by a welcoming, friendly front desk staff, their purpose is to ensure that you and your pet have a comfortable and safe visit. We know that vet visits can be stressful for pets, as well as their owners, so we do everything possible (including handing out lots of pet treats) and offering comforting words as soon as you walk in the door. If you are a new client you will fill out  a new client form.

Once you are escorted to an exam room you will be greeted by one of our qualified Veterinary Technicians who will help you navigate through your appointment. They will ask the reason for your visit, weigh your pet and sometimes take vital signs. They will then get a brief history. If your pet requires blood work they may draw the sample. If you have any previous records from another veterinarian you can give them to the technician so they may make copies for the Doctor to review.

The Doctor will come in and perform a full physical exam on your pet. A technician will restrain your pet at this time. The Doctor will then make recommendations regarding diagnosis, treatment and further testing if necessary. You will be provided an estimate for any extensive services that are recommended. If your pet is to be admitted they will go over procedures and protocols at that time.